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Legal & Terms

Terms of Use

These Terms of Use govern your access to and use of the Virtual Recruitment Solutions website, solutions, and related resources. Please review them carefully before using our website.

   
Clause I

Introduction

Welcome to Virtual Recruitment Solutions ("VRS", "we", "us", or "our").

These Terms of Use ("Terms") govern your access to and use of the VRS website, including all webpages, content, forms, booking tools, downloadable resources, communications, applications, software functionality, and other digital services made available through or in connection with the website (collectively referred to as the "Website").

By accessing, browsing, using, or interacting with the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with any policies, notices, and documents referenced within them.

If you do not agree to these Terms, you must immediately cease using the Website.

These Terms apply to all Website users, including visitors, prospective customers, existing customers, candidates, contractors, suppliers, partners, representatives, and any other individual or organisation accessing or using the Website.

   
Clause II

About Virtual Recruitment Solutions

Virtual Recruitment Solutions is a recruitment-focused support solution provider that assists recruitment agencies and staffing businesses through a range of recruitment support solutions. Our services may include Virtual Recruitment Assistant (VRA) solutions, recruitment administration support, recruitment operations support, ATS and CRM administration support, candidate sourcing support, candidate management support, recruitment marketing support, compliance administration support, reporting support, operational assistance, and related recruitment-focused services.

Information contained on the Website is provided for general informational and business purposes only.

Nothing contained within the Website constitutes, or should be interpreted as, legal advice, tax advice, accounting advice, financial advice, immigration advice, employment advice, recruitment advice, workforce planning advice, professional consulting advice, or a binding offer to provide services.

Any decisions made based on information obtained from the Website remain entirely the responsibility of the user. Users should seek independent professional advice where appropriate.

   
Clause III

Acceptance of Terms and Eligibility

By using the Website, you represent and warrant that:

  • you are at least eighteen (18) years of age;
  • you have the legal capacity to enter into binding agreements;
  • you are accessing and using the Website for lawful purposes;
  • you will comply with these Terms and all applicable laws;
  • any information you provide is accurate, complete, current, and not misleading; and
  • you will not use the Website in any manner that may damage, disrupt, interfere with, or impair its operation.

If you access the Website on behalf of a company, recruitment agency, partnership, organisation, or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms. In such circumstances, references to "you" shall include both the individual user and the relevant organisation.


   
Clause IV

Website Use and Information Disclaimer

The Website and its content are provided for general informational purposes only.

While VRS makes reasonable efforts to ensure Website content is accurate and current at the time of publication, VRS does not warrant or guarantee that any content will be complete, accurate, current, reliable, error-free, suitable for a particular purpose, or available at all times.

The Website may contain information relating to recruitment support services, operational processes, pricing, methodologies, frameworks, training programmes, case studies, testimonials, articles, guides, resources, calculators, assessments, and other materials. Such information is provided solely for general informational purposes and should not be relied upon as the sole basis for making business, commercial, legal, financial, recruitment, employment, operational, or strategic decisions.

Users acknowledge that reliance upon any information obtained through the Website is undertaken entirely at their own risk.

VRS reserves the right to modify, update, amend, replace, suspend, restrict, remove, or discontinue any content, functionality, feature, service description, pricing information, resource, or part of the Website at any time and without notice.

Nothing contained within the Website creates any obligation on VRS to provide services to any individual or organisation. Any services ultimately provided by VRS remain subject to separate discussions, assessments, availability, commercial review, and the execution of an appropriate written agreement where applicable.

   
Clause V

No Employment, Worker, Agency, Partnership or Joint Venture Relationship

Nothing contained within the Website, any Website content, downloadable resource, consultation booking, enquiry, communication, proposal request, marketing material, webinar, guide, assessment, newsletter, application, submission, or other interaction with VRS shall create, imply, or be interpreted as creating an employment relationship, worker relationship, contract of employment, contract for services, agency relationship, recruitment agency relationship, labour hire relationship, partnership, joint venture, fiduciary relationship, representative relationship, or any similar legal relationship between VRS and any Website user, visitor, customer, prospective customer, candidate, contractor, supplier, partner, or third party.

Accessing the Website, submitting an enquiry, booking a consultation, downloading resources, subscribing to communications, participating in discussions, attending webinars, applying for opportunities, or otherwise interacting with VRS does not create any entitlement to employment, engagement, appointment, placement, assignment, work opportunity, service provision arrangement, ongoing business relationship, or future commercial arrangement.

Where VRS provides recruitment-focused support solutions, such services are governed exclusively by separate written agreements entered into between the relevant parties.

No Website content, communication, proposal, marketing material, pricing information, consultation, discussion, service description, testimonial, case study, presentation, or other material shall be interpreted as creating any legal obligation on VRS to engage any individual, provide employment, provide work opportunities, offer assignments, enter into a service agreement, appoint a contractor, appoint a supplier, or establish any ongoing commercial relationship.

For the avoidance of doubt, nothing contained within the Website shall be interpreted as creating an employer-employee relationship between VRS and any Website user, candidate, contractor, customer, or third party, nor between any customer and any individual introduced, referred, engaged, supported, or otherwise connected through VRS.

Users acknowledge and agree that the Website is provided solely as an informational, educational, marketing, and communication platform and is not intended to establish any employment, worker, agency, partnership, joint venture, or similar legal relationship.

    
Clause VI

Service Information, Commercial Information and No Guarantee of Results

The Website may contain information relating to VRS services, support solutions, methodologies, operational frameworks, training programmes, pricing, resources, case studies, testimonials, articles, guides, assessments, calculators, and other business-related content.

All such information is provided for general informational purposes only and should not be interpreted as a guarantee, warranty, representation, forecast, commitment, or promise regarding the availability, suitability, performance, effectiveness, or outcomes of any service.

Any references to productivity improvements, operational efficiencies, increased capacity, business growth, cost savings, recruitment performance, placement activity, revenue generation, scalability, workflow improvements, return on investment, or similar commercial outcomes are illustrative only and should not be interpreted as guarantees of future performance.

Actual outcomes will vary depending on numerous factors, including customer objectives, systems, processes, onboarding effectiveness, communication standards, management practices, market conditions, recruitment activity levels, operational maturity, and factors beyond the control of VRS.

Any testimonials, customer stories, case studies, examples, success stories, illustrations, calculations, projections, or performance statements displayed on the Website are provided solely for illustrative purposes and may not be representative of all users, customers, circumstances, or outcomes.

Past performance does not guarantee future results.

Users acknowledge that any business, operational, recruitment, financial, or commercial decisions made based on information obtained from the Website remain entirely their responsibility.

   
Clause VII

Pricing, Quotations and Commercial Information

Any pricing, fees, service costs, package information, estimates, calculations, comparisons, promotional offers, discounts, or other commercial information displayed on the Website are provided for general informational purposes only.

Unless expressly stated otherwise, Website pricing does not constitute a binding offer and does not create any contractual obligation on VRS.

Pricing may vary depending on service scope, support requirements, contract duration, customer location, taxation requirements, currency selection, exchange rate movements, implementation requirements, commercial arrangements, resource availability, and other operational or commercial factors.

Any savings calculations, return-on-investment examples, cost comparisons, or similar financial information published on the Website are illustrative only and should not be interpreted as guarantees of actual savings, commercial outcomes, or financial performance.

VRS reserves the right to amend, withdraw, replace, suspend, or modify pricing, quotations, proposals, offers, commercial arrangements, or service inclusions at any time prior to the execution of a binding written agreement.

Where there is any inconsistency between information published on the Website and a signed written agreement, the signed written agreement shall prevail.

   
Clause VIII

User Submissions and Communications

The Website may provide users with the ability to submit information through contact forms, consultation requests, meeting bookings, downloadable resource forms, newsletter subscriptions, candidate applications, careers forms, support requests, surveys, assessments, feedback submissions, enquiries, or other interactive functionality.

By submitting information through the Website, you represent and warrant that all information provided is accurate, complete, current, lawful, and not misleading, that you have the authority to provide such information, and that your submission does not infringe the rights of any third party.

Users must not submit information that is false, fraudulent, defamatory, unlawful, discriminatory, abusive, offensive, harmful, confidential without authority, or otherwise inappropriate.

Submission of information through the Website does not guarantee a response, consultation, application outcome, commercial relationship, service engagement, resource access, or any other particular result.

Users remain solely responsible for the content, accuracy, legality, and consequences of any information submitted through the Website.

By submitting information through the Website, users consent to receiving communications from VRS relating to enquiries, consultations, resources, administrative matters, security notices, service-related communications, and, where permitted by law, marketing communications.

Nothing in this Clause obligates VRS to respond to any enquiry, submission, request, or application.

   
Clause IX

Acceptable Use and Prohibited Conduct

Users must use the Website lawfully, responsibly, and in a manner that does not interfere with the rights, security, functionality, reputation, operations, or legitimate interests of VRS or any third party.

Users must not use the Website to engage in unlawful conduct, provide false or misleading information, impersonate another person or organisation, interfere with Website operations, attempt unauthorised access to systems, compromise security measures, distribute malware, engage in fraud, transmit harmful content, conduct spam activities, harvest data, scrape content, collect contact information, extract business information, or otherwise misuse the Website.

Without prior written consent from VRS, users must not use Website content, Resources, data, materials, or information for artificial intelligence training, machine learning development, automated data collection, commercial exploitation, database creation, competitor analysis, or similar purposes.

Without the prior written consent of VRS, users must not use, reproduce, extract, collect, process, store, analyse, or otherwise exploit any Website content, Resources, training materials, methodologies, frameworks, guides, articles, assessments, data, intellectual property, or other materials for the purpose of training, testing, developing, fine-tuning, validating, optimising, operating, or improving artificial intelligence systems, machine learning models, large language models, automated content generation systems, synthetic data generation systems, or similar technologies.

Users must not, whether manually or through automated means, scrape, harvest, extract, collect, copy, download, aggregate, monitor, index, compile, reproduce, or otherwise obtain Website content, contact information, pricing information, business information, Resources, service descriptions, training materials, metadata, customer-facing content, or other Website information for commercial, competitive, recruitment, marketing, lead generation, database creation, research, benchmarking, or similar purposes without the prior written consent of VRS.

VRS reserves the right to investigate suspected misuse and to suspend, restrict, block, or terminate access to the Website where reasonably necessary to protect its systems, users, intellectual property, business interests, reputation, or legal rights.

   
Clause X

Intellectual Property Rights

Unless otherwise stated, all intellectual property rights in the Website and its content are owned by, licensed to, or controlled by VRS.

This includes, without limitation, the VRS name, Virtual Recruitment Solutions name, branding, logos, trademarks, service names, website design, written content, graphics, videos, articles, guides, downloadable resources, templates, checklists, training materials, learning pathways, methodologies, operational frameworks, recruitment processes, software functionality, databases, reports, presentations, know-how, trade secrets, and other proprietary materials.

Users are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website solely for personal informational purposes and internal business evaluation.

Users must not copy, reproduce, republish, distribute, modify, commercialise, sell, licence, create derivative works from, or otherwise exploit Website content without prior written consent from VRS.

VRS has invested significant time, expertise, and resources in the development of recruitment-focused training programmes, learning pathways, onboarding processes, operational frameworks, educational content, methodologies, and support models. This includes, without limitation, training relating to recruitment operations, ATS and CRM administration, recruitment process support, AI-powered recruitment support, and future learning pathways developed by VRS. All such training content, assessment materials, videos, guides, documentation, learning resources, methodologies, and associated educational materials remain the exclusive intellectual property of VRS and may not be reproduced, adapted, distributed, commercialised, reverse engineered, incorporated into competing products or services, or otherwise exploited without the prior written consent of VRS.

Any feedback, suggestions, recommendations, enhancement ideas, or similar submissions provided by users may be used by VRS without restriction, compensation, or obligation.

All rights not expressly granted under these Terms are reserved by VRS.

For the avoidance of doubt, access to the Website, Resources, training materials, assessments, guides, learning pathways, or other content does not grant any licence, ownership right, commercial use right, or intellectual property interest other than the limited rights expressly granted under these Terms.


   
Clause XI

Resources, Educational Content, Assessments and Tools

The Website may provide access to guides, articles, white papers, checklists, templates, webinars, videos, reports, assessments, calculators, benchmarking tools, educational materials, training content, interactive tools, and other resources ("Resources").

All Resources are provided solely for general informational and educational purposes and should not be interpreted as legal, financial, taxation, employment, recruitment, workforce planning, or professional advice.

Any outputs generated by calculators, assessments, benchmarking tools, readiness evaluations, capacity estimators, savings estimators, or similar functionality are illustrative only, based on assumptions and user-provided information, and should not be relied upon as guarantees of actual outcomes.

VRS does not warrant the accuracy, completeness, reliability, suitability, usefulness, or availability of any Resource and accepts no responsibility for decisions made based upon information obtained from Resources.

All Resources remain the intellectual property of VRS unless expressly stated otherwise. Accessing, downloading, viewing, or using a Resource does not transfer ownership of any intellectual property rights and does not create any employment relationship, contractor relationship, customer relationship, partnership, joint venture, or obligation on VRS to provide services.

Users may access Resources solely for personal use or internal business evaluation and must not reproduce, distribute, modify, commercialise, resell, or otherwise exploit Resources without prior written consent from VRS.

   
Clause XII

Third-Party Services and External Websites

The Website may contain links, integrations, references, embeds, widgets, booking tools, software applications, social media channels, external resources, or other services operated by third parties ("Third-Party Services").

Such Third-Party Services may include scheduling platforms, CRM systems, marketing platforms, video hosting services, social media platforms, analytics providers, communication tools, applicant tracking systems, recruitment technology providers, payment processors, and other external services.

Third-Party Services are provided solely for convenience and informational purposes. VRS does not own, operate, control, endorse, supervise, or guarantee any Third-Party Service unless expressly stated otherwise.

Users acknowledge that access to Third-Party Services is undertaken entirely at their own risk and may be subject to separate terms, privacy policies, licensing arrangements, and contractual obligations imposed by the relevant third-party provider.

VRS accepts no responsibility for the availability, security, accuracy, legality, performance, content, privacy practices, products, services, or actions of any Third-Party Service provider.

Any dealings, communications, transactions, purchases, registrations, subscriptions, or interactions between a user and a third party are solely between the user and the relevant third party.


   
Clause XIII

Website Availability, Security and Technical Operations

The Website is provided on an "as available" basis.

While VRS takes reasonable steps to maintain the availability, functionality, performance, and security of the Website, VRS does not guarantee that the Website will be uninterrupted, continuously available, error-free, secure, compatible with all devices or browsers, or free from technical issues.

Access to the Website may be affected by maintenance activities, software updates, technical failures, hosting issues, telecommunications interruptions, cyber incidents, internet disruptions, force majeure events, third-party service failures, or other circumstances beyond the reasonable control of VRS.

Users acknowledge that internet-based services inherently involve operational, technical, and security risks.

VRS reserves the right to suspend, restrict, modify, remove, replace, upgrade, redesign, discontinue, or otherwise alter any aspect of the Website at any time and without prior notice where reasonably necessary for operational, technical, commercial, legal, security, or business purposes.

Users remain responsible for maintaining appropriate security measures on their own devices, systems, networks, and internet connections.

   
Clause XIV

Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Website, its content, Resources, functionality, communications, materials, services, and all other items made available through the Website are provided on an "as is", "as available", and "with all faults" basis.

VRS makes no representations, warranties, guarantees, conditions, or undertakings of any kind, whether express, implied, statutory, or otherwise, regarding the Website or any information made available through it.

Without limitation, VRS does not warrant that Website content, Resources, tools, service descriptions, pricing information, assessments, calculators, articles, guides, communications, or other materials will be accurate, complete, reliable, current, suitable for a particular purpose, available at all times, secure, error-free, or capable of achieving any particular outcome.

VRS further disclaims any warranty regarding productivity improvements, operational efficiencies, recruitment outcomes, business growth, cost savings, return on investment, commercial performance, placement activity, revenue generation, or similar results that may be discussed, illustrated, referenced, or implied within Website content.

Users acknowledge that all use of the Website occurs at their own risk.

Nothing in these Terms excludes any rights or protections that cannot lawfully be excluded under applicable law.


   
Clause XV

Limitation of Liability

To the fullest extent permitted by applicable law, VRS shall not be liable for any loss, damage, liability, claim, cost, expense, business interruption, loss of opportunity, loss of revenue, loss of profits, loss of goodwill, loss of data, reputational harm, operational disruption, recruitment delays, workforce disruption, or any indirect, incidental, special, punitive, exemplary, consequential, or similar loss arising directly or indirectly from:

  • access to or use of the Website;
  • inability to access the Website;
  • reliance upon Website content;
  • reliance upon Resources;
  • reliance upon Third-Party Services;
  • technical failures;
  • Website interruptions;
  • security incidents;
  • user submissions;
  • errors or omissions in content; or
  • any other use of the Website.

Users acknowledge that all business, commercial, operational, recruitment, financial, strategic, and management decisions made using information obtained through the Website remain entirely their responsibility.

   
Clause XVI

Indemnity

To the fullest extent permitted by law, users agree to indemnify, defend, and hold harmless VRS and its directors, shareholders, officers, employees, contractors, consultants, representatives, agents, affiliates, successors, assigns, licensors, and service providers from and against any claims, demands, actions, proceedings, liabilities, losses, damages, penalties, fines, costs, expenses, or legal fees arising directly or indirectly from:

  • the user's use of the Website;
  • breach of these Terms;
  • information submitted through the Website;
  • misuse of Website content or Resources;
  • infringement of intellectual property rights;
  • violation of applicable laws;
  • violation of third-party rights;
  • unlawful conduct;
  • fraudulent conduct; or
  • any act or omission attributable to the user.

VRS reserves the right to assume exclusive control of the defence, negotiation, settlement, or management of any matter subject to indemnification under this Clause, and users agree to cooperate fully in such circumstances.

The indemnity contained within this Clause extends to any regulatory enquiry, government investigation, compliance review, administrative proceeding, enforcement action, fine, penalty, sanction, or similar matter arising directly or indirectly from a user's conduct, submissions, misuse of the Website, breach of these Terms, violation of applicable laws, or infringement of the rights of any third party.

The indemnity obligations contained within this Clause shall survive termination of access to the Website.

   
Clause XVII

Privacy, Data Protection and Cookies

VRS is committed to protecting personal information and managing data responsibly.

The collection, use, storage, disclosure, processing, retention, transfer, and management of personal information through the Website shall be governed by applicable laws together with the VRS Privacy Policy, Data Protection Policy, Cookie Policy, GDPR Policy, Fraud Prevention Policy, and any other relevant privacy or compliance documentation published by VRS from time to time.

By using the Website and submitting information through it, users acknowledge that VRS may collect, process, store, analyse, transfer, retain, and otherwise use information for legitimate business purposes, including responding to enquiries, arranging consultations, delivering requested Resources, assessing service requirements, evaluating applications, improving Website functionality, maintaining records, conducting analytics, preventing fraud, protecting security, and complying with legal or regulatory obligations.

As an international business, VRS may utilise systems, infrastructure, service providers, and software platforms located in multiple jurisdictions. Users acknowledge that information submitted through the Website may be processed, stored, transferred, or accessed internationally where permitted by applicable law.

The Website may use cookies, analytics technologies, tracking technologies, pixels, scripts, and similar technologies to support functionality, security, performance monitoring, analytics, and user experience improvements. Further information regarding such technologies is available in the VRS Cookie Policy.

Users acknowledge that information submitted through the Website may be processed, stored, transferred, accessed, or managed in multiple jurisdictions, including jurisdictions in which VRS, its contractors, service providers, technology partners, cloud infrastructure providers, communication platforms, business systems, or authorised representatives operate. By using the Website and providing information, users acknowledge and consent to such international processing and transfers to the extent permitted by applicable law.

While VRS implements reasonable administrative, technical, and organisational safeguards, no internet-based system can be guaranteed to be completely secure. Users acknowledge that transmission of information through the internet involves inherent risks and occurs at their own risk.

Users remain responsible for ensuring that information submitted through the Website is accurate, lawful, and submitted with appropriate authority where it relates to another person.

Nothing in this Clause limits any rights, obligations, or protections that apply under applicable privacy or data protection laws.

   
Clause XVIII

Suspension, Restriction and Termination of Access

VRS reserves the right, at its sole discretion and without prior notice, to suspend, restrict, limit, block, or terminate access to all or any part of the Website where reasonably necessary to:

  • enforce these Terms;
  • protect the security, integrity, functionality, or availability of the Website;
  • investigate suspected misconduct, fraud, unlawful activity, or security incidents;
  • protect intellectual property, confidential information, business interests, or reputation;
  • comply with legal, regulatory, contractual, or operational obligations; or
  • manage commercial, technical, compliance, or risk-related matters.

VRS may take such action whether or not an actual breach has occurred where it reasonably believes such action is necessary to protect its legitimate interests or the interests of others.

Users acknowledge that access to the Website is provided at the discretion of VRS and that no user has any entitlement to ongoing access, functionality, content, Resources, tools, features, or services.

Any suspension, restriction, or termination shall be without prejudice to any rights, obligations, liabilities, remedies, or claims that have accrued prior to the relevant action.

   
Clause XIX

Changes to the Website and Terms

VRS reserves the right to modify, update, replace, redesign, suspend, discontinue, remove, or otherwise alter any aspect of the Website, including its content, Resources, functionality, features, service descriptions, pricing information, technologies, integrations, and related materials, at any time and without prior notice.

VRS may also amend, update, supplement, replace, or revise these Terms and any related policies or compliance documents from time to time.

Updated versions will be published on the Website together with the applicable effective date.

By continuing to access or use the Website following publication of updated Terms, users acknowledge and agree to be bound by the revised Terms.

If a user does not agree to any amendment, update, or revision, they must immediately cease using the Website.

Users are responsible for reviewing these Terms periodically to remain informed of any changes.

   
Clause XX

Governing Law and Jurisdiction

These Terms, the Website, and any dispute, claim, controversy, or matter arising out of or relating to the Website, its use, or these Terms shall be governed by and construed in accordance with the laws of Georgia, without regard to any conflict of law principles.

Subject to Clause 21, users irrevocably agree that the courts of Tbilisi, Georgia shall have exclusive jurisdiction to hear and determine any dispute arising out of or relating to these Terms or the Website.

Nothing in these Terms limits the right of VRS to seek urgent, interim, equitable, protective, or injunctive relief in any court of competent jurisdiction where reasonably necessary to protect its intellectual property, confidential information, trade secrets, training materials, Website content, systems, business interests, reputation, data, or legal rights. Users acknowledge that unauthorised use of VRS intellectual property, misuse of Website content, or breach of these Terms may cause irreparable harm for which monetary damages alone may be an inadequate remedy.

   
Clause XXI

General Legal Provisions

If any provision of these Terms is found to be unlawful, invalid, illegal, or unenforceable, that provision shall be deemed severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

No failure, delay, or omission by VRS in exercising any right, power, remedy, or privilege under these Terms shall operate as a waiver of that right. Any waiver must be made expressly in writing and signed by an authorised representative of VRS.

VRS may assign, transfer, novate, subcontract, delegate, or otherwise deal with any of its rights, interests, obligations, or responsibilities under these Terms without restriction. Users may not assign, transfer, delegate, or otherwise deal with any rights or obligations arising under these Terms without the prior written consent of VRS.

These Terms, together with any policies, notices, statements, procedures, and documents expressly incorporated by reference, constitute the entire agreement between VRS and users regarding access to and use of the Website and supersede all prior discussions, communications, understandings, representations, or arrangements relating to the Website.

Users acknowledge that they have not relied upon any representation, statement, promise, assurance, expectation, forecast, estimate, or communication not expressly contained within these Terms.

Nothing in these Terms limits liability for fraud or any liability that cannot lawfully be excluded under applicable law.

Any provisions which by their nature are intended to survive termination, suspension, restriction, or cessation of Website access shall continue in full force and effect, including provisions relating to intellectual property, disclaimers, limitation of liability, indemnities, privacy, governing law, dispute resolution, and enforcement rights.

  
Clause XXII

Contact Information

Questions regarding these Terms or the Website may be directed to:

Virtual Recruitment Solutions

VRS may update its contact details from time to time by publishing revised information on the Website.

Submission of an enquiry, notice, communication, request, complaint, or other correspondence does not create any obligation on VRS to respond unless required by applicable law or an existing contractual arrangement.