--- title: Virtual Recruitment Solutions l Acceptable Use Policy description: Understand the Virtual Recruitment Solutions Acceptable Use Policy, including user responsibilities, system access, and online conduct requirements. image: https://virtualrecruitment.solutions/hubfs/VRS_Logo_Feature%20%5B1.911%20Ratio%5D.svg --- - [Home](https://virtualrecruitment.solutions?hsLang=en) - [Pricing](https://virtualrecruitment.solutions/pricing?hsLang=en) - [Careers](https://virtual-recruitment-solutions.breezy.hr) - [Connect](https://virtualrecruitment.solutions/contact?hsLang=en) [mailto:connect@virtualrecruitment.solutions](mailto:connect@virtualrecruitment.solutions) [![Virtual Recruitment Solutions (VRS) logo. 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Table of Contents - [Clause I: Purpose](https://virtualrecruitment.solutions/acceptable-use#clause-1) - [Clause II: Scope and Application](https://virtualrecruitment.solutions/acceptable-use#clause-2) - [Clause III: General Principles of Acceptable Use](https://virtualrecruitment.solutions/acceptable-use#clause-3) - [Clause IV: Authorised Access and Use](https://virtualrecruitment.solutions/acceptable-use#clause-4) - [Clause V: Account Security and Authentication](https://virtualrecruitment.solutions/acceptable-use#clause-5) - [Clause VI: Customer Systems and Third-Party Platforms](https://virtualrecruitment.solutions/acceptable-use#clause-6) - [Clause VII: Information Handling and Data Protection](https://virtualrecruitment.solutions/acceptable-use#clause-7) - [Clause VIII: Confidential Information](https://virtualrecruitment.solutions/acceptable-use#clause-8) - [Clause IX: Acceptable Communications](https://virtualrecruitment.solutions/acceptable-use#clause-9) - [Clause X: Internet, Content and Online Activity](https://virtualrecruitment.solutions/acceptable-use#clause-10) - [Clause XI: Cybersecurity and Security Controls](https://virtualrecruitment.solutions/acceptable-use#clause-11) - [Clause XII: Artificial Intelligence and Automation](https://virtualrecruitment.solutions/acceptable-use#clause-12) - [Clause XIII: Software, Applications and Technology Resources](https://virtualrecruitment.solutions/acceptable-use#clause-13) - [Clause XIV: Remote Working and Device Security](https://virtualrecruitment.solutions/acceptable-use#clause-14) - [Clause XV: Monitoring and Audit Activities](https://virtualrecruitment.solutions/acceptable-use#clause-15) - [Clause XVI: Website and Digital Resource Use](https://virtualrecruitment.solutions/acceptable-use#clause-16) - [Clause XVII: Prohibited Activities](https://virtualrecruitment.solutions/acceptable-use#clause-17) - [Clause XVIII: Reporting Security Concerns and Incidents](https://virtualrecruitment.solutions/acceptable-use#clause-18) - [Clause XIX: Breaches of this Policy](https://virtualrecruitment.solutions/acceptable-use#clause-19) - [Clause XX: Review and Contact Information](https://virtualrecruitment.solutions/acceptable-use#clause-20) Clause I: Purpose     Clause I ### Purpose Virtual Recruitment Solutions ("VRS", "we", "us", or "our") is committed to maintaining secure, professional, responsible, and lawful use of technology, information systems, communication platforms, digital resources, websites, customer systems, and business technologies. The purpose of this Acceptable Use Policy is to establish the standards, responsibilities, expectations, and restrictions that apply to the use of technology and information resources associated with VRS activities. This Policy is designed to support information security, confidentiality, customer trust, privacy protection, business continuity, operational integrity, and compliance with legal, contractual, and regulatory obligations. #### View more policies - [Cookie Policy](https://virtualrecruitment.solutions/cookie-policy?hsLang=en) - [Cancellation Policy](https://virtualrecruitment.solutions/cancellation?hsLang=en) - [Fraud Prevention](https://virtualrecruitment.solutions/fraud-prevention?hsLang=en) - [Privacy Policy](https://virtualrecruitment.solutions/privacy-policy?hsLang=en)     Clause II ### Scope and Application This Policy applies to all individuals who access, use, interact with, or otherwise utilise VRS technology resources, customer systems accessed through VRS engagements, communication platforms, business systems, websites, digital services, devices, software, applications, cloud platforms, and related technologies. This includes directors, officers, contractors, consultants, support professionals, authorised representatives, suppliers, service providers, customers, website users, and any other individual authorised to access systems or information connected with VRS. The Policy applies regardless of location, device type, working arrangement, or method of access. #### View more policies - [Cookie Policy](https://virtualrecruitment.solutions/cookie-policy?hsLang=en) - [Cancellation Policy](https://virtualrecruitment.solutions/cancellation?hsLang=en) - [Fraud Prevention](https://virtualrecruitment.solutions/fraud-prevention?hsLang=en) - [Privacy Policy](https://virtualrecruitment.solutions/privacy-policy?hsLang=en)     Clause III ### General Principles of Acceptable Use Technology resources should be used responsibly, professionally, securely, ethically, and in a manner consistent with legitimate business purposes. Users are expected to exercise sound judgement, respect security controls, protect information, maintain confidentiality, comply with applicable laws, and avoid conduct that may expose VRS, customers, candidates, suppliers, or other stakeholders to unnecessary risk. Use of technology should support productivity, security, operational effectiveness, customer service, and responsible business practices. #### View more policies - [Cookie Policy](https://virtualrecruitment.solutions/cookie-policy?hsLang=en) - [Cancellation Policy](https://virtualrecruitment.solutions/cancellation?hsLang=en) - [Fraud Prevention](https://virtualrecruitment.solutions/fraud-prevention?hsLang=en) - [Privacy Policy](https://virtualrecruitment.solutions/privacy-policy?hsLang=en)     Clause IV ### Authorised Access and Use Access to systems, platforms, applications, websites, databases, communication channels, and information resources must be authorised and used only for legitimate purposes. Users must not access information, systems, accounts, records, applications, services, or resources beyond the scope of their authorised permissions. Access rights should be exercised responsibly and only to the extent necessary to perform authorised activities. Unauthorised access, attempted access, privilege escalation, circumvention of controls, or misuse of permissions is prohibited.     Clause V ### Account Security and Authentication Users are responsible for protecting credentials used to access systems, platforms, applications, and online services. Authentication credentials should remain confidential and should not be shared, disclosed, reused inappropriately, or made available to unauthorised individuals. Where available, multi-factor authentication should be enabled and used appropriately. Users should take reasonable precautions to protect accounts against compromise, unauthorised access, phishing attacks, credential theft, and other security threats. Suspected account compromise should be reported immediately. #### View more policies - [Cookie Policy](https://virtualrecruitment.solutions/cookie-policy?hsLang=en) - [Cancellation Policy](https://virtualrecruitment.solutions/cancellation?hsLang=en) - [Fraud Prevention](https://virtualrecruitment.solutions/fraud-prevention?hsLang=en) - [Privacy Policy](https://virtualrecruitment.solutions/privacy-policy?hsLang=en)      Clause VI ### Customer Systems and Third-Party Platforms As part of delivering recruitment-focused support services, authorised individuals may access customer-owned systems including applicant tracking systems, customer relationship management platforms, sourcing tools, communication systems, document management systems, reporting platforms, email systems, and related technologies. Customer systems remain under the ownership and control of the relevant customer. Access must be limited to authorised purposes and conducted in accordance with customer instructions, contractual obligations, confidentiality requirements, security requirements, and applicable laws. Users must not alter permissions, create unauthorised accounts, export information, modify security settings, or use customer systems for personal benefit or unauthorised activities. #### View more policies - [Cookie Policy](https://virtualrecruitment.solutions/cookie-policy?hsLang=en) - [Cancellation Policy](https://virtualrecruitment.solutions/cancellation?hsLang=en) - [Fraud Prevention](https://virtualrecruitment.solutions/fraud-prevention?hsLang=en) - [Privacy Policy](https://virtualrecruitment.solutions/privacy-policy?hsLang=en)     Clause VII ### Information Handling and Data Protection Information accessed through VRS activities must be handled responsibly and protected appropriately. Personal information, candidate information, customer information, recruitment records, business information, commercial information, and other sensitive information should only be accessed, processed, stored, transferred, or disclosed where authorised and necessary. Information handling activities should be consistent with applicable privacy obligations, confidentiality requirements, data protection requirements, customer instructions, and internal governance standards. --- #### View more policies - [Cookie Policy](https://virtualrecruitment.solutions/cookie-policy?hsLang=en) - [Cancellation Policy](https://virtualrecruitment.solutions/cancellation?hsLang=en) - [Fraud Prevention](https://virtualrecruitment.solutions/fraud-prevention?hsLang=en) - [Privacy Policy](https://virtualrecruitment.solutions/privacy-policy?hsLang=en)     Clause VIII ### Confidential Information Users may have access to confidential information belonging to VRS, customers, candidates, contractors, suppliers, and business partners. Confidential information may include commercial information, pricing information, customer records, candidate information, recruitment records, sourcing information, business plans, operational information, intellectual property, system information, credentials, communications, and strategic information. Such information must not be disclosed, copied, distributed, discussed, exported, transferred, or otherwise made available to unauthorised parties. Confidentiality obligations continue beyond the end of any engagement, relationship, or authorised access period. #### View more policies - [Cookie Policy](https://virtualrecruitment.solutions/cookie-policy?hsLang=en) - [Cancellation Policy](https://virtualrecruitment.solutions/cancellation?hsLang=en) - [Fraud Prevention](https://virtualrecruitment.solutions/fraud-prevention?hsLang=en) - [Privacy Policy](https://virtualrecruitment.solutions/privacy-policy?hsLang=en)     Clause IX ### Acceptable Communications Communications conducted through business systems, customer systems, email platforms, messaging platforms, social media channels, video conferencing tools, or other communication technologies should be professional, respectful, accurate, and appropriate. Users should avoid misleading communications, abusive language, discriminatory conduct, harassment, spam, unauthorised marketing, offensive content, or communications that may damage business relationships or reputations. Business communications should be conducted in a manner consistent with professionalism, courtesy, and applicable legal requirements. #### View more policies - [Cookie Policy](https://virtualrecruitment.solutions/cookie-policy?hsLang=en) - [Cancellation Policy](https://virtualrecruitment.solutions/cancellation?hsLang=en) - [Fraud Prevention](https://virtualrecruitment.solutions/fraud-prevention?hsLang=en) - [Privacy Policy](https://virtualrecruitment.solutions/privacy-policy?hsLang=en)     Clause X ### Internet, Content and Online Activity Technology resources must not be used to access, create, distribute, publish, transmit, store, promote, or facilitate unlawful, harmful, discriminatory, offensive, fraudulent, extremist, defamatory, sexually explicit, abusive, or otherwise inappropriate content. Users must exercise sound judgement when accessing online content and avoid activities that may create security, legal, reputational, operational, or compliance risks. Online activity should remain consistent with professional standards and legitimate business purposes. #### View more policies - [Cookie Policy](https://virtualrecruitment.solutions/cookie-policy?hsLang=en) - [Cancellation Policy](https://virtualrecruitment.solutions/cancellation?hsLang=en) - [Fraud Prevention](https://virtualrecruitment.solutions/fraud-prevention?hsLang=en) - [Privacy Policy](https://virtualrecruitment.solutions/privacy-policy?hsLang=en)     Clause XI ### Cybersecurity and Security Controls Users are expected to contribute to the protection of systems, networks, information, accounts, and digital assets. This includes exercising caution when handling emails, attachments, links, downloads, external devices, cloud services, software applications, and online communications. Users must not knowingly introduce malware, ransomware, malicious code, unauthorised software, harmful scripts, or other technologies that may compromise systems or information. Suspicious activity, phishing attempts, security weaknesses, vulnerabilities, or suspected cyber incidents should be reported promptly. #### View more policies - [Cookie Policy](https://virtualrecruitment.solutions/cookie-policy?hsLang=en) - [Cancellation Policy](https://virtualrecruitment.solutions/cancellation?hsLang=en) - [Fraud Prevention](https://virtualrecruitment.solutions/fraud-prevention?hsLang=en) - [Privacy Policy](https://virtualrecruitment.solutions/privacy-policy?hsLang=en)     Clause XII ### Artificial Intelligence and Automation Artificial intelligence and automation technologies may provide productivity and operational benefits when used responsibly. Users must ensure that any use of AI tools complies with customer requirements, confidentiality obligations, privacy obligations, intellectual property protections, information security requirements, and applicable laws. Confidential information, candidate information, customer information, commercially sensitive information, credentials, proprietary methodologies, recruitment records, or personal information should not be uploaded, processed, or disclosed through AI systems unless expressly authorised and appropriate safeguards are in place. Outputs generated by AI tools should be reviewed critically for accuracy, reliability, bias, confidentiality risks, legal implications, and suitability before use. --- #### View more policies - [Cookie Policy](https://virtualrecruitment.solutions/cookie-policy?hsLang=en) - [Cancellation Policy](https://virtualrecruitment.solutions/cancellation?hsLang=en) - [Fraud Prevention](https://virtualrecruitment.solutions/fraud-prevention?hsLang=en) - [Privacy Policy](https://virtualrecruitment.solutions/privacy-policy?hsLang=en)     Clause XIII ### Software, Applications and Technology Resources Software, applications, cloud services, extensions, plugins, integrations, and other technology resources should only be used where authorised and appropriate. Users should not install unauthorised software, bypass technology controls, introduce unsupported applications, connect unauthorised services, or create unnecessary technology risks. Technology resources should be selected, configured, and used in a manner consistent with security requirements, operational requirements, and customer obligations. #### View more policies - [Cookie Policy](https://virtualrecruitment.solutions/cookie-policy?hsLang=en) - [Cancellation Policy](https://virtualrecruitment.solutions/cancellation?hsLang=en) - [Fraud Prevention](https://virtualrecruitment.solutions/fraud-prevention?hsLang=en) - [Privacy Policy](https://virtualrecruitment.solutions/privacy-policy?hsLang=en)     Clause XIV ### Remote Working and Device Security Where services are delivered remotely, users are expected to maintain appropriate security standards. Devices should be protected through authentication controls, operating systems should be maintained and updated, information should be protected from unauthorised viewing, and reasonable care should be taken when working in shared or public environments. Public wireless networks should be avoided where practical unless appropriate security protections are in place. Customer information and confidential information should not be stored locally unless authorised and appropriate safeguards exist. Lost, stolen, compromised, or suspected compromised devices should be reported promptly. #### View more policies - [Cookie Policy](https://virtualrecruitment.solutions/cookie-policy?hsLang=en) - [Cancellation Policy](https://virtualrecruitment.solutions/cancellation?hsLang=en) - [Fraud Prevention](https://virtualrecruitment.solutions/fraud-prevention?hsLang=en) - [Privacy Policy](https://virtualrecruitment.solutions/privacy-policy?hsLang=en)     Clause XV ### Monitoring and Audit Activities To the extent permitted by law, contract, customer requirements, or operational needs, VRS and customers may monitor system activity, account usage, access logs, audit trails, communications, security events, and technology usage. Monitoring may be conducted for security, compliance, operational, quality assurance, governance, legal, risk management, or business continuity purposes. Users should not expect privacy in relation to activities conducted through systems where monitoring is authorised and disclosed. #### View more policies - [Cookie Policy](https://virtualrecruitment.solutions/cookie-policy?hsLang=en) - [Cancellation Policy](https://virtualrecruitment.solutions/cancellation?hsLang=en) - [Fraud Prevention](https://virtualrecruitment.solutions/fraud-prevention?hsLang=en) - [Privacy Policy](https://virtualrecruitment.solutions/privacy-policy?hsLang=en)     Clause XVI ### Website and Digital Resource Use Users accessing the VRS website, resources, tools, downloadable content, assessments, guides, calculators, educational materials, and other digital resources must do so responsibly and lawfully. Users must not misuse website content, interfere with website operations, attempt to gain unauthorised access, compromise security controls, reverse engineer functionality, or engage in activities that may damage or disrupt services. Website content and resources remain subject to applicable intellectual property protections and usage restrictions. #### View more policies - [Cookie Policy](https://virtualrecruitment.solutions/cookie-policy?hsLang=en) - [Cancellation Policy](https://virtualrecruitment.solutions/cancellation?hsLang=en) - [Fraud Prevention](https://virtualrecruitment.solutions/fraud-prevention?hsLang=en) - [Privacy Policy](https://virtualrecruitment.solutions/privacy-policy?hsLang=en)     Clause XVII ### Prohibited Activities Without limitation, prohibited activities include unauthorised access, credential sharing, impersonation, fraud, phishing, cyber attacks, malware distribution, unauthorised surveillance, data harvesting, web scraping, automated extraction of information, misuse of customer information, misuse of candidate information, unauthorised exports of information, unauthorised disclosure of confidential information, unauthorised monitoring, intellectual property infringement, bypassing security controls, use of systems for unlawful purposes, use of technology to harass others, and any activity that creates unreasonable security, legal, operational, privacy, compliance, or reputational risks. Users must not use VRS resources, customer systems, website content, training materials, methodologies, guides, resources, or information for artificial intelligence training, machine learning development, automated content generation, data harvesting, competitor analysis, commercial exploitation, database creation, or similar purposes without prior written authorisation. #### View more policies - [Cookie Policy](https://virtualrecruitment.solutions/cookie-policy?hsLang=en) - [Cancellation Policy](https://virtualrecruitment.solutions/cancellation?hsLang=en) - [Fraud Prevention](https://virtualrecruitment.solutions/fraud-prevention?hsLang=en) - [Privacy Policy](https://virtualrecruitment.solutions/privacy-policy?hsLang=en)     Clause XVIII ### Reporting Security Concerns and Incidents Users are expected to report suspected security incidents, policy violations, unauthorised access, phishing attempts, malware incidents, privacy concerns, confidentiality breaches, fraud concerns, vulnerabilities, suspicious activity, or other technology-related risks as soon as reasonably practicable. Prompt reporting assists in protecting systems, information, customers, candidates, business operations, and stakeholders from unnecessary harm. VRS may investigate reported concerns and take appropriate containment, remediation, security, compliance, or corrective action measures. #### View more policies - [Cookie Policy](https://virtualrecruitment.solutions/cookie-policy?hsLang=en) - [Cancellation Policy](https://virtualrecruitment.solutions/cancellation?hsLang=en) - [Fraud Prevention](https://virtualrecruitment.solutions/fraud-prevention?hsLang=en) - [Privacy Policy](https://virtualrecruitment.solutions/privacy-policy?hsLang=en)     Clause XIX ### Breaches of this Policy Failure to comply with this Policy may result in corrective action, additional training requirements, access restrictions, removal of permissions, suspension of access, termination of contractual arrangements, reporting to customers, reporting to regulators or authorities where appropriate, legal action, recovery of losses, or other measures considered appropriate in the circumstances. The response to any breach will depend upon the nature, seriousness, impact, intent, and circumstances of the conduct involved. #### View more policies - [Cookie Policy](https://virtualrecruitment.solutions/cookie-policy?hsLang=en) - [Cancellation Policy](https://virtualrecruitment.solutions/cancellation?hsLang=en) - [Fraud Prevention](https://virtualrecruitment.solutions/fraud-prevention?hsLang=en) - [Privacy Policy](https://virtualrecruitment.solutions/privacy-policy?hsLang=en)     Clause XX ### Review and Contact Information This Policy may be reviewed, updated, amended, or replaced periodically to reflect changes in technology, cybersecurity risks, legal requirements, customer expectations, operational practices, industry standards, or governance requirements. Questions, concerns, incidents, requests, or enquiries relating to this Policy may be directed to: **Virtual Recruitment Solutions** - Email: [legal@virtualrecruitment.solutions](mailto:legal@virtualrecruitment.solutions) - Website: [virtualrecruitment.solutions](https://virtualrecruitment.solutions/?hsLang=en) VRS is committed to promoting secure, responsible, lawful, and professional use of technology resources across its operations and service delivery activities. #### View more policies - [Cookie Policy](https://virtualrecruitment.solutions/cookie-policy?hsLang=en) - [Cancellation Policy](https://virtualrecruitment.solutions/cancellation?hsLang=en) - [Fraud Prevention](https://virtualrecruitment.solutions/fraud-prevention?hsLang=en) - [Privacy Policy](https://virtualrecruitment.solutions/privacy-policy?hsLang=en) [![Virtual Recruitment Solutions (VRS) logo linking to the homepage. 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